Delivering on the Promise

Specialty Retailers love to tell you how "special" they are. However, from the customers perspective, what makes a retailer "special" is th

Gloomy Outlook, But Not For All

Most retail analysts have already written the eulogy for this years Holiday Shopping Season, and they may be correct. However, not all reta

Thank You Dana Thomas

Deluxe, despite its horribly misleading subtitle, is a book everyone, who is not perpetually naked, should read.It is less expose, than pen

Layaway No Longer a Laughing Matter

For easily the last 30 years, the word "layaway" has carried a negative, almost comic, connotation with it. Comics from Richard Pryor to Ch

Best Product of 2008 = Consumer Democracy

Shop Savvy is a new application available on the new G1 mobile phone, powered by Google Android and sold exclusively through T-mobile.This

The Great ('08) Missed Opportunity

There are few retailers having "break-out" business right now.That being said, I wondered if there are any glaring missed opportunities by

1st things 1st

If you work with, or within, the Retail community and have not read this book, please try to explain to me WHY NOT?Mark Stevens lays out, q